|
|
|
When you purchase a product from 3Gstore, you're getting more than just an excellent product.
Being a 3Gstore customer means you also have access to top-of-the-line tech support from our own 3G experts! Plenty of companies claim to offer technical support, but what happens when you actually need help? Long waits, rude representatives, reps that clearly have never actually used the product you're calling about - sound familiar?
3Gstore takes pride in offering the best customer service in the industry, from the moment you first call us with a pre-sales question to helping you troubleshoot a connection problem a year after your purchase. The EVDO Experts at 3Gstore are just that: experts. We not only thoroughly test each and every product we sell, but we actually use the equipment ourselves! Our knowledge of the products we sell is comprehensive and beyond anything we've seen from any other online retailer. We even include an exclusive support CD and a variety of tip sheets free of charge to our customers, helping you to do more with your 3Gstore products - like setting up WDS or using a gaming console with a Cradlepoint router.
Of equal importance is our attitude: at 3Gstore, you will never be rushed off the phone or told to buy equipment you don't need. We put the customer's needs first and we are known for going above and beyond when it comes to tech support - just see what our customers have to say! We even have the ability to access your computer remotely to assist with setup in certain situations.
If you need tech support for an item you purchased from 3Gstore, getting help is easy. The best way to reach us is to call us during business hours (mon-fri 9am-7pm CST) at 866-3GSTORE, but you can also send us an email at support@3gstore.com any time.
